How long your information is kept in the C8800 App
The main point of this policy is simple: only as long as necessary is kept to keep the account active, to reconcile transactions, and to maintain security with separate timeframes.
The table below quickly shows how long each data type is kept during C8800 Login and C8800 Register processes; the data is governed by the same rules.
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Data Type: Account Profile
How long kept: Until the account is closed, then 12 months
Why kept: Identity verification and support
Data Type: Transaction records
How long kept: 5 years
Why kept: For audits and reconciliation
Data Type: Device information
How long kept: 13 months
Why kept: Security and log analysis
Data Type: Cookies
How long kept: Session-based or 6 months
Why kept: Remember preferences
Data Type: Support messages
How long kept: 24 months
Why kept: Issue tracking
Data Type: Marketing preferences
How long kept: Until you change
Why kept: Message display control
What happens to account data
Account data means name, contact, and login-related information, which helps keep your identity accurate in the C8800 App and prevent unauthorized access.
Many Dhaka users do everything on mobile, so to minimize data we avoid unnecessary items if you want. Help page Understand why data is needed
Security and access control
Account information is shown in a limited way, and the support team only sees the parts necessary to resolve issues.
If login fails repeatedly, temporary verification may be needed to prevent unauthorized access, especially on shared phones.
How transaction information is handled
Transaction records are kept only for reconciliation; notes related to deposits on bKash, Nagad, and Rocket are used only for verification and security.
This is not to build your financial history; if needed you can see a reference number, time, and status so support can quickly resolve issues.
Reason for keeping records
Which records may be kept for 5 years is usually for audits, fraud prevention, and dispute resolution.
If you Deposit rules Read on to see where each data is needed.
What you should know about cookies and usage data
Cookies are small files, but their work is big; they remember language preferences, session, and the app's basic settings, so you don't have to redo them.
Using usage data, we see which pages have issues, where loading is slow, and which features are accessed more; this analysis also helps capture differences in mobile networks in cities like Dhaka and Chattogram.
You can also control
Cookies can be limited from browser settings, which may require resetting some preferences, but the main site usage does not stop.
For more details C8800 App Information See the page with details about the mobile experience
What happens to data when closed
Even after the account is closed, not everything is deleted at once; records are kept for legal, security, and dispute resolution purposes.
Remaining unnecessary data is deleted after a set time or anonymized, so your personal information does not roam unnecessarily anywhere.
Your rights and contact
You can view your data; if there are mistakes you can correct them, and some cases you can delete it if you change consent.
If any questions exist, Contact page Write about C8800 Login or C8800 Register; if you have doubts, contact support.
Register LoginC8800 App privacy policy, data security, cookies, and user rights are clearly kept together.
